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How Entrepreneur’s Source Business Coaches Help Identify New Career Options

How The Entrepreneur’s Source Franchise Helps Aspiring Entrepreneurs Identify New Career Options 

Business Coach Judy Stoleson explains that The Entrepreneur’s Source Coaches have a passion for everything entrepreneurial and a sincere interest in their clients’ dreams.  E-Source Business Coaches help clients to figure out their goals and explore self-sufficiency in a safe environment.

“We are able to help clients discover new career options, as well as provide new ideas for business opportunities.”

To connect with an E-Source Coach, visit http://www.entrepreneurssource.com

 

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The Entrepreneur’s Source Complaints Online – Terry Powell on How to Mitigate Damage to Your Online Reputation

The moment your online reputation is compromised by negative content on the Internet, whether through a complaint, review, social media posting, video or photo, it’s natural to experience the feelings of fight or flight. However, leaping in and responding without a strategic plan could end up fueling more damaging content. The flight option is no more effective, because hiding from or ignoring negative online content will not make it disappear.

Terry Powell of The Entrepreneur’s Source shares some tips to help mitigate the damage and jump start the recovery process for those who find themselves facing an online reputation management dilemma.

Respond As Soon as Possible

Waiting too long to respond can send the message you are either unaware of the issue or that you are avoiding the problem. Instead of waiting for the fire to die down, being silent actually has an adverse effect. The flames are fanned even further by those who continue to post negative content, respond to it or share it. Let the public know you are aware of what is being said and are on top of business by addressing the issue and keeping them updated on the steps you are taking to resolve it.

Admit Wrongdoing and Apologize

Do an honest assessment of the claims being made online and acknowledge any wrongdoing on your end. The root of the problem must be addressed before any reputation mending can be done. If you are responsible for the mistake or if the negative claims are true, the best approach is to get in front of the issue, apologize and let the public know that you are addressing the problem. Never admit fault for untrue accusations or claims. It is important to stand by your values and remain honest in all situations.

Take the High Road

When people are saying negative or untrue things about your business online, your natural instinct may be to respond defensively. But, no matter how satisfying lashing back may feel in the moment, it will almost always do more harm than good in the long run. Instead, make an effort to hold your head high and continue to present yourself in the best light possible. If you are defending actions or refuting false accusations, always remain courteous and professional, even if the other side refuses to play nice.

Share your Story

In most cases, the offensive or negative content can never be removed. However, this does not necessarily mean your online reputation is lost. The Internet was a platform for the negative content, and can be the same amplifier to your positive content as well. Sharing and publishing positive and even neutral online content can help to displace the negative items in the search engine results pages.

Consistently developing new, quality contest through blogging and social media engagement can help to offset negative publicity or customer complaints. Then those who search for your business online are able to see a more well-rounded and complete story of what you and your business truly represent and stand for.

Improving your online reputation takes patience and persistence, but it can be done. Remaining truthful and transparent by strategically sharing your story online can help to mitigate the damage caused by negative online content.

 

 

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Terry Powell and The Entrepreneur’s Source Present: Keeping Emotions Out of Business

Terry Powell and The Entrepreneur’s Source Present: Business Coach Ed Echt talks about the importance of separating emotions from business. Instead, the focus should be more on facts and figures when making business decisions. He also discusses the importance of “holding your customers feet to the fire” and presenting them with new and different ideas.
Visit www.entrepreneurssource.com/blog for more information.

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Terry Powell and The Entrepreneur’s Source Present: Knowing Your Client

Terry Powell and The Entrepreneur’s Source Present: Knowing Your Client Business Coach Dan Prendergast, who talks about how important it is to know your client well. Building a foundation with them and learning their goals, as well as their financial situation and experience, helps to build a path to reach their Income, Lifestyle, Wealth and Equity goals.
Visit www.entrepreneurssource.com/blog for more information.

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Terry Powell of The Entrepreneur’s Source Discusses Online Reputation Management and the Power of the Internet in Amplifying Voices

Terry Powell of The Entrepreneur’s Source Discusses Online Reputation Management and the Power of the Internet in Amplifying Voices

A positive online reputation can create opportunities, warrant respect and open doors for businesses and individuals. A reputation is like a badge earned from years of trusted relationships, hard work and high standards. However, reputations are also shaped from opinion, and the age of the Internet has allowed the opinions of few to be seen by the eyes of many.

If an individual truly wishes to damage your reputation online, there are few things standing in their way. Once a negative opinion, whether in the form of a complaint, review or social media posting has been published online, the damaging effects to a hard-earned reputation are instant and powerful.

However, it is important to remember that although the Internet gives a large and powerful voice to even one disgruntled individual, the power still lies just as equally in the hands of the majority who have helped to build and maintain the strong reputation that stood before.

It Starts with a Search

The Internet can pose as a double-edged sword, especially in terms of reputation management. Although the Internet provides a platform to publish and share information about a business, the anonymity it provides means false or misleading information is sometimes difficult to distinguish from more reputable sources.

Google search has become the first step in research for potential clients, customers, business partners and industry professionals seeking information about a company or individual. If search results yield negative content, the effect on a business can be immense in the form of lost opportunities and revenues.

Those facing a negative online reputation may struggle to not only form new professional relationships, but also to keep the trust and respect of those relationships already established. Even if the content published is outdated, obsolete or outright false, the damage remains in the form of high-ranking articles, reviews, social media posts or blogs.

Finding the Positive in Negative Search Results

Terry Powell of The Entrepreneur’s Source (E-Source), has experienced the frustration of seeing the opinions of a small number of E-Source franchisees published on the Internet. Powell, Founder of The Entrepreneur’s Source, said the effect of that negative content on the reputation of his business, which had succeeded over a span of nearly 30 years, was significant.

“The Entrepreneur’s Source was built from the ground up on one foundational value statement: Your Success is Our Only Business. To have that business nearly destroyed because we did the right thing for the majority of our franchisees is beyond the scope of my imagination, even today,” Powell said.

However, Powell now looks back on this experience with an appreciation for the positive reinforcement received by the majority of his franchisees.

“In an overwhelming show of support from The Entrepreneur’s Source family, more than 100 letters were written and sent by happy franchisees and regional developers who protested the idea of class action arbitration. They made it abundantly clear that this small group did not represent the interests of our franchisees as a whole,” Powell said.

A Strong Reputation Built Offline Survives the Test

Efforts to combat the negative online content have lasted for several years and cost the E-Source business a significant amount of time, resources and money. But, Powell says he has walked away from the experience with a valuable amount of insight. He has more knowledge in not only how to maintain a strong reputation outwardly, but also how to improve communication and company moral internally as well.

“We have realized the need to be proactive, as well as in synch with our franchisees. We have continuously improved our processes and work collaboratively to maintain the interdependent relationship between the franchisor and franchisees,” Powell said.

Today, there are more than 100 new E-Source franchisees and the business continues to grow, despite the negative online content that can still be found online. And, the company’s coaching network works with 10,000 individuals each month to help them find the right franchise opportunities. After nearly 30 years of business, E-Source has built and earned a positive reputation that could not be broken from an experience with negative content online.

 

 

 

 

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