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The Entrepreneur’s Source Franchise Coach Story

The Entrepreneur’s Source Franchise Coach Story – Kelly Miller. Working with The Entrepreneur’s Source® can lead to tremendous success; such is the case with Kelly Miller, owner of the Junk King in Tallahassee, FL. We sat down to talk with Kelly about his experience in investing in a franchise. He had always dreamed of being a small business owner, and through his work with The Entrepreneur’s Source® and a good helping of hard work and determination, Kelly has made that dream a reality.

According to Nancy Norton, The Entrepreneur’s Source® franchise coach, who had helped to guide Kelly through his journey to discovery, Kelly’s story is a phenomenal example of the kind of long-term business success that aspiring business owners can achieve when they commit to working within the TES coaching methodology.

“I loved working with Kelly because he was so focused and enthusiastic,” said Norton. “He embraced the coaching relationship, was open to the possibilities and discovered something that he would never have found on his own. His persistence has paid off in a good way. His success is a testament to his ferocious desire and positive attitude through tough times. I am proud of his accomplishments and happy to have played a part. Never underestimate one’s ability to accomplish great things through great effort!”

Q: To start off with, can you tell us a little bit about your background?

A: My name is Kelly Miller, and the franchise that I own is called Junk King. It’s an eco-friendly junk removal service. I’ve been doing this for almost six years now, and I love it. I have two little boys, 5 and 3, and my wife, Kristin, and I have been married since 2009. We’ve been in this together since I got in the self-employment world, and she’s been very supportive through this journey.

Q: And what about your career? Can you give us a little information on how you discovered The Entrepreneur’s Source®?

I grew up in Idaho before moving to Tennessee at the age of 10. I ended up going to the University of Tennessee. I graduated in 2001 — it was a bit of a tough job market back then. I worked full time doing commission sales on electronics while in school, and after I had graduated, I was glad to get a job with a company that sells plumbing materials wholesale, Ferguson Enterprises. They gave me the option to relocate to Florida, so off I went. I started in the warehouse but quickly rose through the ranks by utilizing their training program. The work was hard, but I enjoyed it. I liked solving logistical problems and working on construction projects. I also did some side consulting for construction companies. After a while, I started noticing that things were slowing down. I saw the 2008 market crash coming, so I decided to leave the construction industry.

I then went to work for Xerox doing state contract sales at the end of 2007. It exposed me to a more specific type of sales, but it really didn’t suit me. After a year or so, I got an offer from a small business, Rumbles Office Equipment Solutions, and I jumped at the opportunity. It was my first time working outside of the big corporate world. The man I worked for, Fortson Rumble, is a self-made business success; I learned so much from him during my time at that company that I decided I didn’t want to work for anyone else. If he can do it, so can I. I was determined to own my own company, so I quit my job, and that’s when the Junk King adventure began.

Q: How did it all start with Junk King and The Entrepreneur’s Source®?

For the first time in my adult life, I was unemployed. I tried to figure out what I wanted to do, and then I made a connection with my Entrepreneur’s Source coach. I had never thought of the junk removal industry, but when she introduced me to the Junk King franchise, it just felt right. I wound up going on a tour with the flagship Junk King franchise in San Carlos California, saw the work they were doing, and loved it.

Q: How did you finance this investment?

Unfortunately, the initial startup costs for Junk King were out of my price range. Financing that business venture was going to be tough, so we had to come up with some different options. My coach connected me with a company that helps you line up working credit. We felt bogged down a bit by money, but sometimes you have to invest money to make money, and it paid off in the end.

Q: What were some of the obstacles you faced when you first opened up shop?

At first, we had some trouble with employees not showing up when they said they would. Finding good staff can sometimes be the hardest part of a startup. We opened in May of 2011, and luckily, in July of that year, we got a HUGE job. We pulled it off with rented equipment, temp labor, and a lot of hard work. It was tough, but we did it. By September of that year, we were struggling a bit because we had underestimated the effect of the local municipalities, which would collect garbage and debris every two weeks – it was a bigger problem than anticipated. At this point, I knew I needed to take a different approach to my work.

Q: I understand you had a fire in your warehouse. That must have been a pretty devastating setback. Can you tell us about that and how you bounced back?

In July 2015, I got a call that our warehouse was on fire. I rushed down there at 3 in the morning, and there were literally five fire trucks putting out a huge fire in our warehouse. We didn’t own the warehouse space, but everything inside – the workshops, my offices, etc., were all completely gone. We still had a separate warehouse of junk, but the revenue-producing parts of the rental property were gone. I had employees and work lined up but no equipment. It was a huge setback. I pretty much had to start all over again.

In September of 2016, Tallahassee was hit hard by Hurricane Hermine. Trees were knocked over taking out power, and the whole city lost power, for an extended period of time. There was a chain of grocery stores that had no power and had to throw things out as a result. They called me and wanted us to clean out multiple grocery stores in the area. We ended up cleaning seven grocery stores that weekend. We had so much work to do; we needed to rent local trucks to empty out these stores. It was also a real crunch trying to get to the landfills because they were closed for the Labor Day weekend — it was just madness.

A month later, Hurricane Matthew hit the east coast, and the same grocery store called me up and said there were, potentially, 400 grocery stores that could be affected. I immediately started rounding up the Junk King Franchises from around the Southeast to try to handle this enormous project. We ended up cleaning 51 grocery stores over 100 hours from South Florida to South Carolina. It was a huge job, but we pulled it off. By building that reputation with this store, I know, if there’s another storm, I’ll be the first person they call for help. I was able to coordinate everything myself because of my corporate background and my experience in property preservation. It was the perfect boost I needed to recover from that warehouse fire.

We worked hard, never gave up, and, ultimately, we came out on top. The finances have worked out, and I’m really happy with the investment I made in my Junk King franchise.

Q: That’s quite the story! Can you tell me more about the role The Entrepreneur’s Source® played in this journey?

A: Our TES coach played a huge role in this journey. To have someone else’s advice has been amazing. I never would have thought about a junk business on my own, but she introduced it to me. She knew it was a bit outside of my budget, but she worked with me and came up with a solution. I never would have been able to make it work without Nancy and The Entrepreneur’s Source®. She was always positive and really helped me through everything. I would never have found Junk King, let alone been able to work out the finances of the whole thing, without Nancy and TES. I just trusted her, and she hasn’t let me down.

Q: What made Junk King the right fit for you?

A: Nancy knew I like to solve problems, and I think that’s why instead of leading me down the path of a mundane franchise, she led me to Junk King. It’s challenging but incredibly rewarding. Every day is a new adventure.

Q: So, if someone who’s relatively young and has been working in corporate business for a few years, would you recommend working with TES?

A: Absolutely, if you have been working in a corporate office for years, you’ll have tunnel vision. Working with TES opens your mind to other businesses that you never would have thought of. Just make sure you do your research, ensure that you don’t underestimate your local competition (public and private sectors), and KNOW your region!

Q: What’s your favorite thing about your coach and The Entrepreneur Source?

A: She’s a problem-solver. She’s always ready to guide you and help to get you pointed to the right direction. That comes with the experience and resources that TES has available. She’s still helping me with things like insurance, payroll, and everything. She is a huge help and is always there when I need her. Until I talked to Nancy about these things, I was completely unaware of what is out there. There are so many tools and resources to help me run my business effectively that I wouldn’t know about without TES.

I love the freedom that comes with running your own business. By working for myself, I’m able to go spend time with my kids, watch their school programs, and have flexibility in my life. You just have to remember that being a small business owner definitely comes with responsibilities and a lot of hard work, too.

Q: So, what’s next for you?

A: I would love to get into another franchise, but I’m not sure which one that would be just yet. I’m going to keep my eyes open for the next opportunity. I’m also eager to keep growing with Junk King, of course, especially, my niche of natural disaster emergency cleanups. I’d like to think that one day, my kids will take over the family business.

For more information on how to connect with a coach and discover ideal franchise options for you, visit EntrepreneursSource.com.


The Entrepreneur’s Source Presents – Entrepreneurship, a Family Affair

The Entrepreneur’s Source Presents – Entrepreneurship, a Family Affair — Q&A with Connecticut Oxi Fresh Owner Marsha Kulcsar.

The entrepreneurial spirit has always been inside Marsha Kulcsar. Her grandfather was a business owner as was her father. But Marsha pursued, excelled and prospered in a career within the corporate world. Marsha rose through the ranks at a leading insurance provider, but there was always a desire to step out on her own. When downsizing struck, Marsha turned a professional misfortune into a personal opportunity.

In the spring of 2016, with help from Steve Rosenkrantz and The Entrepreneur’s Source®, Marsha found her franchise match with Oxi Fresh — the world’s greenest carpet cleaner®. Though she was unfamiliar with the world of carpet and upholstery cleaning at the time, Marsha is now fully immersed and is enjoying her new career and the priceless time with her family.

We sat down for an exclusive Q&A with Marsha to get some knowledge for other corporate professionals contemplating their next steps on their career journey. Here’s what she shared with us:

Hi, Marsha! Tell us a little about yourself and your career prior to going into business for yourself

I graduated from UConn and immediately landed a job at a major insurance company in Connecticut where I put my accounting degree to use. I eventually worked my way up to become the director of the corporate training department where I utilized my passion for helping others. It was exciting. I got to travel, meet wonderful people, and the company even helped pay for my MBA. Even though I was happy in the corporate world, I was really longing to follow in the footsteps of my father and his father, as they were both entrepreneurs. I remember growing up watching them try and go out and make the sale and pitch the products. In the back of my mind, I wanted a piece of that action.

So, there was always an itch. What made you finally scratch it?

Out of tragedy comes triumph. It began in 2015 when my husband was laid off. During that time, he was introduced to The Entrepreneur’s Source® and Steve Rosenkrantz. I found myself intrigued as my husband talked about Steve’s seminar. Low and behold, a year later, I was among the casualties when my company took part in the restructuring process. But here’s the kicker, I had the same outplacement services as my husband, giving me access to a seminar that Steve was providing.

What was it about Steve Rosenkrantz and The Entrepreneur’s Source® that empowered you with the idea of owning your own franchise?

The idea of being an owner wasn’t a foreign concept, I always considered it. But Steve helped convert that dream into a reality. During my initial meeting, he stressed to always have an open mind when you’re looking at franchising opportunities. Steve and the Entrepreneur’s Source® tailored the process to fit my goals, needs, and expectations based on my I.L.W.E. (income, lifestyle, wealth and equity) principle. He compiled a list of several intriguing businesses, and after careful consideration, I determined Oxi Fresh was a perfect choice.

Why was Oxi Fresh the business that best fit your needs?

I had no previous experiences working in-depth with a carpet cleaning and upholstery business. I went into the decision-making process with an open mind. Oxi Fresh was the only business that met all my requirements. And, Steve was a proponent of Oxi Fresh’s corporate structure as well as the culture. I confirmed it myself during a visit to the headquarters in Colorado. Everyone was courteous, genuine, and helpful. I also liked the challenge of being the first franchisee in Connecticut. I was taking something that was a proven model in other parts of the country and seeing if I could make it work in Connecticut. And people have been quite receptive of this concept. Besides providing superior customer service, Oxi Fresh’s commitment to water.org, an international organization that provides access to clean water across the globe, aligns with my core values to give back to the community.

How has your life changed since becoming an Oxi Fresh franchise owner?

My family says they’ve never seen me this happy. I can’t tell you just how much more relaxed I am with my new lifestyle compared to life in the corporate world. My daughter is a freshman in high school. Being a business owner has afforded me the ability to adjust my schedule so I can attend her school and sports activities, and simply keep a closer eye on her. Oxi Fresh has also allowed me to spend more time with my father. He’s out there helping me at job sites, turning equipment, vacuuming, whatever needs to be done. He’s always happy to be riding shotgun in my little van right now; it’s fun!

Great! Before we let you go, do you have any advice for people considering joining the entrepreneurial ranks?

You should know that it’s going to be a challenge. I can’t say I have had a profit every month but the positives have outweighed the negatives, and I’m really pleased with the results. I recommend beginning the process with The Entrepreneur’s Source®. Having a coach like Steve to help me see the possibilities was helpful to me. It really opened my eyes to different franchising opportunities that I would not have been able to find on my own. Having as many people in your corner fighting for you is important, and I highly recommend it.

For more information about how you and your family can find the ideal business franchise match with The Entrepreneur’s Source® and Franchise Match®, please visit http://www.franchisematch.com.


The Entrepreneur’s Source New Year’s Resolution Inspiration: Mark and Rebecca Rubick

New Year’s Resolution Inspiration: Mark and Rebecca Rubick, The Entrepreneur’s Source Success Story.

Early in 2016, Mark and Rebecca Rubick were enjoying their 2nd honeymoon on a holiday cruise.   After more than 20 years in the communications and electrical products industry, Mark knew it was time for a change and he asked his wife about it.   Her response was simple, “You’ve always wanted to buy a business, why don’t you buy something?”   It was a challenge Mark gladly accepted, and the pair headed home on a mission to change their lives through business ownership in 2016.

By late June, with help from Rick Arevalo and The Entrepreneur’s Source®, Mark and Rebecca found their franchise match with Patrice & Associates – a leading national hospitality recruiting franchise.   They were so impressed with the concept that they purchased a regional development deal with Patrice & Associates for the Kentucky and Ohio regions.   And in just a few months, they already have a staff of 6 recruiters and are poised for major success in 2017.

We sat down for an exclusive Q&A with Mark to provide some guidance and advice for other husband-and-wife teams who are considering making the leap into business ownership this year’s New Year’s Resolution.   Here’s what he shared with us:

Hi Mark!   Tell us a little bit about yourself and your career prior to going into business with your wife

Since we’re a team, I’ll give you the background for both myself and my wife.   I spent more than 20 years working in the communications and electrical products industry.   I held numerous positions over the years, including product manager, national sales manager, and director of marketing, and spent most of my career working for Ilsco, Belden, and Thomas & Betts.

My wife, on the other hand, is a financial analyst with a healthcare company here in Cincinnati.   So, we possess complimentary skill sets as she is the financial expert and I’m the marketing and sales expert.

Take us back to that pivotal moment on your holiday cruise.   What made something click?

This was a 2nd honeymoon trip we took together very early this year.   Quick aside – I recommend a 2nd honeymoon trip to everyone!   Anyway – during our vacation, my wife and I were discussing new challenges we’d like to tackle and changes we’d like to make now that we’re in our early 50’s.   During the conversation, she asked me point blank – “you’ve always wanted to buy a business, why don’t you buy something?”   She was right and I’m glad she asked the question while we were away from the stress and pressure of our careers so we could return with newfound energy to go for it!

What role did Rick Arevalo and The Entrepreneur’s Source® play in the process?

I found The Entrepreneur’s Source® early in my research process by responding to an online ad that asked “ever want to own a business?”   I was quickly put in touch with Rick who was instrumental in our due diligence process.   Rick helped us define our possibilities, outcomes, and dreams (POD) and the I.L.W.E. (income, lifestyle, wealth and equity) we wanted to build together.    Equipped with that information, Rick introduced us to more than a half dozen concepts over the next four months and helped us find our franchise match with Patrice & Associates.   And by late June, my wife and I closed on a regional development deal with Patrice & Associates for the Kentucky and Ohio regions.

Why Patrice & Associates?   Why was it the perfect fit for you?

We explored a wide variety of franchise concepts during our due diligence process, including a senior in-home care concept, a unique gym concept, and a professional business coaching concept, but Patrice & Associates was the right fit.   While my wife and I have always had a long-standing desire to own a restaurant or bar, Patrice & Associates also passed our key evaluation criteria.   My wife loved the fact it was a quality investment considering the financial upside and I loved the short sales cycle from lead to cash.   Not to mention we both believe in the value of the franchise opportunity – an opportunity to own a protected territory and place neighbors/friends with any of the 500 corporate accounts (restaurants, hotels, casinos, etc.) Patrice & Associates has established.

Any advice for couples making a resolution to take the leap into business ownership in 2017?

Here’s something I believe keeps most husband and wife teams from taking that leap – their children.   My wife and I have two teenagers.   Is it scary to leave a salaried job for a new business with college on the horizon?   Sure.   However, my wife and I believe the bigger risk would not be taking advantage of a massive opportunity to change our lives.   For one, we went in to this with a game plan and made sure we found a franchise that allowed my wife to retain her salaried position – we did not want a retail outlet or similar business that required both of us to work the business day in and day out.    But more importantly, we were all-in and determined to make this work.   We took the time to educate ourselves and were fortunate to work with Rick Arevalo at The Entrepreneur’s Source® who helped guide us through this process.

So, my advice?   Change your life in 2017 and commit to your resolution to go into business as a husband and wife team!     We did it and so can you!

For more information about how you and your family can find the ideal family business franchise match with The Entrepreneur’s Source® and Franchise Match®, please visit www.franchisematch.com.


The Entrepreneur’s Source Success Story: Q&A with The Flying Locksmiths Franchisee, Jim DiSalle.

A The Entrepreneur’s Source Family Biz Success Story: Q&A with The Flying Locksmiths Franchisee, Jim DiSalle.

Three years ago, Lauren Cantor, A Charlotte-based ESource Coach for The Entrepreneur’s Source®, met Jim DiSalle through a local networking group.   After more than 30 years in cable TV (and countless moves around the country), Jim had launched a successful fractional CFO consulting business.   However, he was searching for something more – a franchise business he could run with his two millennial sons who were searching for more fulfilling careers.

So, earlier this year, Jim asked Lauren to help him find a business he could build with his sons and eventually transition out so they could make it their own.    After working with Lauren and The Entrepreneur’s Source® for just a few months, Jim and his sons found their franchise match – The Flying Locksmiths.   They bought half of the Charlotte market in September and they’re off to a hot start (they will surpass their sales goals in November and December).  They’re having a blast together and are gearing up for a big 2017.

We sat down for an insightful Q&A with Jim to provide some insight and guidance for other parents considering going into business with their kids in 2017.   Here’s what he shared with us:

Hi Jim!   Tell us a little bit about yourself and your career prior to going into business with your kids

I worked in Cable TV for 30 years and my background is in finance and operations.   I’ve always been a finance guy – it’s in my DNA – but I’ve always been attracted to the operations component, too.   However, while I loved working in Cable TV, it was an industry that forced me to relocate my family more than a half dozen times when my kids were in grade school.   In fact, I remember one time when we were literally moving in to a new house in Denver and a better career opportunity presented itself in Charlotte.   Thankfully, my wife has always been more than supportive and Charlotte has turned out to be our forever home – but it was definitely time for a career change.   I left Cable TV in 2013 to launch my own “fractional CEO” consultant business for small and mid-sized companies.   This was perfect for many local businesses who didn’t need a full-time CFO and I have done quite well with it.

So, what changed earlier this year?   What inspired you to go into business with your sons?

Starting a business together is an idea I’ve been discussing with my boys for a few years.   Both of my sons are very bright and driven and were frustrated that their lack of college degrees restricted them from securing fulfilling jobs/careers.   When I first introduced the idea, my eldest son, Jimmy, was hesitant because he didn’t want a financial handout and was fearful of us investing our savings in a business.   However, the boys were more open to it when we re-visited the idea earlier this year as they had done a great job accumulating savings they could invest in the business as well.   Additionally, we all agreed it made a lot of sense considering our backgrounds and skill sets.  Jimmy brings the sales and marketing skills and his younger brother, Billy, brings the analytical and logistics skills – making them a perfect pairing for the future of the business.

OK – so you decided it was time to go for it.   How did Lauren Cantor and The Entrepreneur’s Source® help?

Oh – as I’d tell anyone considering going into business for themselves, using a franchise coach like Lauren Cantor is invaluable.   I had no clue people like Lauren and companies like The Entrepreneur’s Source® existed when I launched my consulting business.   Lauren and The Entrepreneur’s Source® were the key to us getting this right because she helped us make an informed and educated decision based on the I.L.W.E. (income, lifestyle, wealth and equity) we wanted to build together.   She helped us realize that our family brought a balanced skill set to the table that would be a perfect fit for franchising.

More specifically, I knew Lauren from a networking group we’ve participated in for a few years.   We told her we wanted to do something more B2B-oriented and wanted to steer clear of retail/food.   During our exploration process, she introduced us to some great concepts, including a junk removal company, a sign creation company, and of course, The Flying Locksmiths.

Why The Flying Locksmiths?   Why was that the perfect fit for you and your sons?

Great question.   Of course, one of the keys is that everything felt right when we went to Boston for the discovery day over the summer.   We loved the fact that the company had an easily definable mission statement – “If it’s on the door, we handle it.”  Outside of that, there are three key reasons this was the right franchise business for us: 1) The market is open for a determined business owner who can do a larger volume (a lot of single shingle shops on Google searches, few other established competitors), 2) The corporate team was focused, open-minded and impressive (The Flying Locksmiths is also a family-business with 70 years experience that just started franchising), and 3) We simply love the corporate support and the business model.

That’s awesome!   So, What’s next for you?   What advice would you share with other parents who are thinking about opening a business with their kids?

As mentioned earlier, if you’re going to start a business, I would recommend the franchising route.   The corporate support and education a franchise company offers is key, particularly when you don’t have experience in that field.   Also – don’t underestimate the importance of working with a franchise coach, like Lauren and others at The Entrepreneur’s Source®.

As far as we’re concerned, we are thrilled with the success we’ve generated in the first few months with The Flying Locksmiths.   We surpassed our sales projections in November and will do the same in December.   And of course, we’re setting aggressive goals to achieve “hockey stick” sales in 2017.  I’m very proud of what me, my wife and my sons have been able to accomplish so far with the family business and I’m excited to see what the future brings!   Best of luck to anyone else looking to take the leap with their kids as well!

For more information about how you and your family can find the ideal family business franchise match with The Entrepreneur’s Source® and FranchiseMatch®, please visit www.franchisematch.com.






U.S. Army Sergeant Achieves Self-Sufficiency with the Help of The Entrepreneur’s Source

After serving for 24 years in the U.S. Army, Sergeant First Class Ron Adams was at a crossroads, not knowing what his next career move should be. Ron decided to attend the U.S. Chamber of Commerce’s Hiring our Heroes Career Fair in 2013, and attending this event helped him pave the path to his future in franchising.

At this career fair, Ron met Matt Thornton, a business coach at The Entrepreneur’s Source. During this initial conversation, Matt asked Ron if he had previously envisioned himself as self-employed.

“Ron told me he had been looking at a few options of franchise businesses and business start-ups,” Matt said. “He looked me in the eye and said, ‘I do not want to work for anyone again.’ I knew he was serious and I could help him find a business that was aligned with his goals, needs and expectations.”

The Entrepreneur’s Source Coaching Advantage
The very next day following the event, Ron took Matt up on the complimentary coaching session Matt had offered, to learn more about the path from Employment to Empowerment and to explore whether this is something he would like to learn more about. Matt helped Ron explore his Income, Wealth, Equity and Lifestyle (I.L.W.E) goals while learning about various business models and how they would mesh with what Ron was trying to accomplish. Matt also helped Ron discover and learn a tremendous amount about himself and his own style and behavioral traits and things to be aware of as he explored alternative career options. .

As Ron explored his options and learned more about the business models, he could really visualize himself in an N-Hance franchise. N-Hance is a wood floor and cabinet refinishing business that gives customers low-cost and quick makeovers to their homes. Although Ron had zeroed in on the perfect franchise for him, this wasn’t the end of his journey.

Introduction to Franchise Resources
Matt introduced Ron to many valuable tools and resources available to veterans, minorities and first-time business owners. Ron, who was a first time business owner, happened to need assistance when creating his business plan. Matt showed him the Small Business Development Center (SBDC), a portal on the Small Business Association’s website that helps future, first-time entrepreneurs craft a business plan at no cost.

“The SBDC is a valuable resource for my clients,” Matt said. “They do an outstanding job of helping build the road map for a business.”

Matt also showed Ron how to find services to assist him with financing his franchise. Ron utilized Southern Association for Financial Empowerment (SAFE), and through this association was able to secure small business loan to help get his franchise off the ground.

Ron’s Gratitude to The Entrepreneur’s Source
Thanks to the help Ron received from The Entrepreneur’s Source franchise, he was successfully able to achieve his dream of self-employment through business ownership.

“I could have never accomplished this without this professional help,” he said. “As a veteran, I knew what I wanted to do, I just did not know what type of business or how to do it.”

For more information about how you can move from Employment to Empowerment by discovering your I.L.W.E goals, contact an alternative career coach at The Entrepreneur’s Source today.